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We hope you will find this white paper "Alerts System Business Case" useful.
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View/Download full case study (Word)
Royvon
Man's best friend
Royvon Dog Training Schools are setting the level of professionalism for the marketplace. As well as an overwhelming enthusiam for their "guests" the staff and principals need checks and balances in place to make sure that clients are updated and happy with progress. This is done with dozens of emails/letters/SMS messages (according to the client's prefered medium) during a typical three week course and through a private extranet as shown below.
Large numbers of prospective clients visit the well publicised site and Darren and Sarah James (the brother and sister team who manage the company) needed to deal with them promptly and professionally. They also needed to demostrate their experience, track record and authority as there is a wide variety of different quality offerings available.

To do this, they have executed innovative online mechanisms for involving site visitors. One of the most successful is the site Trainabilty Survey.
Please click here for the full case study.
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